Symptoms
- Shutdown during games.
- Very loud fan noise.
- Thermal throttling and performance drops.
Diagnosis process
- Temperature and load testing.
- Fan and heatsink inspection.
- Thermal paste and dust condition check.
Repair approval
- Cleaning, fan, or paste options are quoted after diagnosis.
- Repair starts only after approval.
Send-in repair
- Open a repair request and send the laptop safely packed.