Basic privacy information for the repair request and customer area.
Name / Business Name: Fixit Germany
Address: Hauptstraße 4, 30890 Barsinghausen, Deutschland
Email: info@fixit-germany.de
Phone: +49 000 00000000
As part of the repair request and further order processing, we process in particular names, address data, email address, phone number, device and repair information, message history, status information, and data related to price approval, invoice, payment, and return shipment.
The data is used to handle your repair request, communicate with you, diagnose faults, prepare quotations and price approval, issue invoices, process payment, and return the device.
Processing takes place to carry out pre-contractual measures and to fulfill a repair contract. Where necessary, we also process data to comply with legal obligations and based on legitimate interests in an orderly repair and communication process.
We store personal data only as long as necessary for repair handling, customer communication, legal retention obligations, and legitimate documentation purposes.
Your data is not sold. Data is shared only where necessary for hosting, technical provision, communication, legal obligations, or return shipment.
This website and the repair management system are processed and technically provided on a server. Server and security logs may be processed where necessary for operation, security, and error analysis.
If Telegram notifications are configured, they are used only for operational repair notices such as new requests, messages, or status changes. Telegram is not assumed to be a public customer channel unless it has been explicitly set up that way.
Within the scope of applicable law, you have the right to access, rectification, deletion, restriction of processing, objection, and complaint to a competent data protection supervisory authority.