Repair Forum

Can you recover data from a laptop that no longer boots?

Laptop Data recovery Answered Official Fixit answer
Asked by Sarah 29.06.2026
My Windows laptop stopped booting and I need the files from the SSD. The laptop shows a black screen, but I mostly care about data recovery. Is it possible to recover files before doing the repair?
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Official Fixit answer Fixit Expert 30.06.2026 21:28
Deutsch „Falls das Problem nicht an der Festplatte liegt, sondern der Defekt an einer anderen Stelle des Computers gefunden wird und die Festplatte unbeschädigt ist, können wir die Daten wiederherstellen, ohne dass eine zusätzliche Reparatur erforderlich ist. Es ist nicht notwendig, dass das Gerät vollständig funktioniert.“ 🇬🇧 English "If the problem is not found in the hard drive, and we identify the fault in another part of the computer while the hard drive remains undamaged, we will be able to recover the data without needing to perform any additional repairs. It is not necessary for the device to be fully functional."

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